User Experience for Association Career Centres

User Experience for Association Career Centres

Professional associations are finding that keeping members active and engaged requires digital tools and platforms that help them connect and access resources on any given day, all year long. A little over a month ago, Tim Ebner outlined some basic elements of user experience for the Associations Now blog to help associations develop good usability on their websites.

 

For your online career centre, there are several areas that can become points of delight or points of frustration for your membership as job seekers. I’ve listed three such areas below, and talk a little bit about how to decide what’s right for your association. Consider those UX elements Ebner discussed as you think about the following areas of your association career centre.

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Integrating Print and Digital Recruitment Ad Sales

Integrating Print and Digital Recruitment Ad Sales

Newspapers and magazines belonging to regions with smaller populations or that publish on niche topics have in some cases had a difficult time bridging the gaps between their traditional print circulation and the digital realm.

 

When it comes to recruitment advertising sales, it’s a big deal to transition from employment classified ads to a job board branded to your publication. There are three main areas around which the change may be focused – the experience of your customers, your internal sales processes, and the experience of your job seekers.

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December Job Board & Recruiting News: Monetization, Legal Battles, and Data Scraping

December Recruiting & Job Board News

Lots of things going on in the world of recruiting and job boards, and it’s kind of tough to boil it all down in a meaningful way, so I’ll highlight a few big stories that are worth your attention right now.

Indeed to Monetize Resume Database

Indeed has announced a change to its services for employers and recruiters. For some time now, you were able to search through their substantial resume database to reach candidates. The ability to make contact with candidates will soon only be accessible through a paid subscription service.

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Quality vs Quantity: Improving Your Job Board's Performance

Quantity vs Quality: Improving Your Job Board’s Performance

There is a tendency for job boards to get tunnel vision when it comes to website traffic. Lots of traffic usually means lots of candidates, which means applications and/or clicks, which help the job board directly or indirectly generate revenue and provide the value they promise to recruiters and employers.

 

While you certainly won’t make money from a job board that no one visits, a high volume of applications won’t necessarily guarantee continued success. With a high traffic, high volume strategy, you’re essentially betting that among the thousands of job seekers arriving at your site and applying to your jobs will be some really qualified people.

 

While on the surface, bombarding employers with dozens or hundreds of applications might make them feel like they’re getting their money’s worth, you’re actually not making their job easier. The higher the volume of applications, the more work is involved for them, and the more likely it is that candidates aren’t going to be fairly or consistently screened and evaluated. The end result is that your customer may not wind up hiring somebody they found through your job board.

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Evolving Recruitment Business Models

Evolving Recruitment Business Models

Robots

Your new assistant

Recruiting is an interesting business to be in right now. When it comes to technology, many businesses are playing catch-up to bring their processes fully into the digital age.

 

Now, before you run out and buy a fully-formed, artificially intelligent robot assistant, think about examining your business model first. Any technology you use needs to fit with your business and the problems that it solves for your customers. Here are three things to keep in mind when evolving your recruitment business model:

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Chamber of Commerce Job Boards Shouldn't Be Empty

Chamber of Commerce Job Boards Shouldn’t be Empty

Chambers of Commerce do a lot of interesting work to advocate for local businesses, support local economic development, and to engage their community. With so much on your plate, it’s not completely shocking to discover that your chamber of commerce’s job board has been a little… neglected.

 

In this blog post, we’ll take a look at what that neglect looks like, how it can be fixed, and why it matters. First up, here’s a glimpse at some chamber of commerce job boards who share this problem:

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Make More Money with Your Job Board

5 Steps to Making More Money With Your Job Board

For job boards that find themselves struggling to retain their past successes in the ever-changing world of recruiting, there are five core things you need to do to stay competitive and make more money.

 

1. Be Niche. Start Niche. Become Niche. Get… Niche-ier.

Generalist job boards – those that deal with all types of jobs on a national or international level – have the most competition. Not having a niche makes it really hard to stand out when it comes to your marketing, your SEO, and your overall value proposition to customers. (If you expect someone to search for “jobs” and find you on the first page of search results next to Indeed, LinkedIn, Monster, Glassdoor, Craigslist, Facebook, and other big established job boards, you’re going to have a long, expensive, and difficult road ahead of you.)

 

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How to Promote Your Job Board in 2017

How to Promote Your Job Board in 2017

Editor’s Note: This post was originally published on June 13th, 2016 but has remained popular ever since. We’re posting it again with a few updates – let us know what’s worked for you in promoting your job board!

 

Start with Branding, and Know Your Value

I routinely come across a lot of recruiting, staffing, and software websites, and I’ve developed a very particular pet peeve as a result. I hate it when I visit a website and can’t ascertain in ten seconds or less what they actually do.

 

Reading their Twitter profile bio (if they have one) is often my best bet to get a quick summary or definition of their business, because it’s concise and to the point. 140 characters or less, baby!

 

It’s tough to take everything you do and boil it down to a tagline, but it’s so worth it. A clear message to your target market and audience helps focus your goals, making them easier to achieve. It’ll be easier to build upon that success and pitch to other markets as you grow, so don’t worry about excluding future verticals. Start with how you’re going to make money and serve your base of employers and candidates now.

 

Before you start your marketing campaigns, lay out the welcome mat. Put yourself in a stranger’s shoes–would this person be able to grasp all the amazing things your job board can do for them? In ten seconds or less? 140 characters or less?

 

It’s hard to pack the entirety of your value into such small packages, but if you lead with brevity and give them a reason to go deeper, you make it easier to stick around. A recognizable brand (name, logo, colours, taglines!) and a clear offering go a long way. Out of that, you’ll start to define keywords and more ways to sell.

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