Why The Candidate Experience Matters for Job Boards
Providing a good Candidate Experience is a huge part of recruitment and onboarding procedures for employers and HR professionals. It starts with the job post, the job board, and the application process.
For recruiters and employers to make successful hires, they need to make a good impression from the start.
That’s where your job board comes in.
Think of your job board as a store. Is it the kind that’s dusty, cramped, and disorganized, with decidedly less-than-helpful staff? Or is it well-lit, organized, and pleasant to be in, with help at hand to make the experience a good one?
Customer experience in a bricks-and-mortar store is a good metaphor for the Candidate Experience in using an online job board.
That’s why Careerleaf’s job board platform is designed to create the best possible experience for job seekers. Active and engaged job seekers who present themselves well and apply for jobs relevant to their career make for happy employers and recruiters. Happy employers and recruiters make for busy, successful job boards, and busy, successful job boards depend on active and engaged job seekers. You can’t have one without the other two. Their successes feed into each other.
The Candidate Experience on the Careerleaf Platform involves what we call “sticky tools.” They’re so useful and become so vital to the candidate’s job search, they’ll keep returning to your Careerleaf-powered job board to use them. And this feeds into the benefit cycle: active and engaged candidates increase traffic on the job board, and make for more qualified candidates, which means better hires for employers, and returning business for job boards.
When you treat the everyday customer (or candidate) better, everybody wins.
Check out some of the features of Careerleaf’s Candidate Tools today or contact us to learn more.